Connection Issues Troubleshooter

1a) Restart & log out from Minecraft client

Restart and completely log out all accounts from your Minecraft client and re-login.


1b) Disable proxy

VPN/Proxy might have trouble reaching our servers due to cheaters frequently sharing those networks.

Try connecting in a few hours after disabling proxy.


2) Try DNS Flush

Click start.

Enter cmd in the Start menu search text box.

Right-click Command Prompt and select Run as Administrator.

Run the following command:

ipconfig /flushdns

wait for a few seconds

Run the following command:

ipconfig /release

wait for a few seconds

ipconfig /renew

 


3) Try connecting to the following IP

doorStuck.minewind.net

 


If after all the issue persists please fill this form and we'll investigate.